Contact & Support
📧 Email Support
zettelwerk@posteo.net
We typically respond within 24 hours.
💬 Telegram Support
Get instant help through our bot:
Contact via Telegram🏢 Business Information
Company: Zettelwerk
Website: zettelwerk.app
Service: AI-powered German vocabulary learning
⚡ Quick Support
For the fastest support, use the /feedback command in our Telegram bot. This sends your message directly to our support team with context about your account.
Frequently Asked Questions
How do I cancel my subscription?
Use the /subscription command in the Telegram bot to manage your billing, or contact support.
Can I export my vocabulary cards?
Yes! Use the /export command to download your cards as an Anki package (.apkg file).
Is my data secure?
Absolutely. We use industry-standard security practices and never share your personal information.